Structured Wiring
We have the capabilities to assist our customers with all aspects of their cabling
requirements.
Consulting
We are also able to offer consulting services for voice and data
network design. As consultants, we will work with other vendors as necessary to ensure
complete quality control in every aspect of our customers' telecommunication needs.
Maintenance Contracts
We offer full maintenance contracts on Northern Telecom,
AVAYA, Altigen,WIN, Lucent and
AT&T products. Our inventory consists of at least three complete systems at all times,
thus allowing the potential for full restoration of service with minimal down-time.
CTI Applications
The successful management of computer and telephone systems is
vital for all businesses. TelSouth, Inc. provides
Computer Telephone Integration (CTI) technology that allows for dynamic applications
providing
unified messaging, call control, visual voice mail, interactive voice response and
intranet/internet integration among other capabilities to streamline communications and
increase productivity while reducing costs.
Services
In addition to coordinating local access services and features, we provide
consulting services for our customers to design and implement the appropriate long
distance and network products for voice and data solutions. We offer this additional
service to our customers in accordance with our "single point of contact"
philosophy.
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When recommending other vendors, we maintain the highest standards and expectations in our selection criteria of, among other things, accurate, feature-rich billing, and quality customer response procedures. In addition to being Authorized Agents of ICG Communications, we also have alliances with companies such as Synnex., and Digital Technologies Group. Lead by a management team with over 50 years of experience. Telsouth offers aggressive rate plans and access to an unparalleled Customer Service Center where your calls are answered directly by experienced Account Managers.
Training
Employee training and on-going technical support is available to ensure
that the full benefits of every system that we install are utilized.